At Patch Mate, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our drywall repair and installation services, visit our website, or interact with us.
1. Information We Collect
- Personal Information: When you request services, contact us, or subscribe to updates, we may collect personal information, including your name, address, phone number, and email address.
- Non-Personal Information: We may also collect non-personal data, such as browser type, device type, and website navigation information, to improve user experience and website functionality.
2. How We Use Your Information
Patch Mate uses your information for the following purposes:
- Service Delivery: To schedule services, provide estimates, communicate project updates, and deliver drywall repair and installation services.
- Customer Support: To address your inquiries, resolve issues, and offer assistance related to our services.
- Business Operations: To improve our services, enhance website performance, and understand client needs for service development.
- Marketing and Promotions: With your consent, we may send occasional emails regarding promotions, special offers, or updates. You can opt out of marketing communications at any time.
3. Information Sharing and Disclosure
- Third-Party Service Providers: We may share your information with trusted third-party providers who help us perform essential services, such as payment processing, email distribution, and customer support. These providers are required to maintain the confidentiality and security of your information.
- Legal Compliance: We may disclose your information if required by law, to protect our rights, or in response to a request from a governmental or regulatory body.
- Business Transfers: In the event of a business transfer, merger, or sale, your information may be transferred to the new entity, subject to this Privacy Policy.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no data transmission or storage system is entirely secure; however, we strive to protect your data to the best of our ability.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality, analyze user interaction, and enhance your online experience. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
6. Children’s Privacy
Patch Mate does not knowingly collect personal information from children under the age of 13. If we become aware of any such data, we will take steps to delete it promptly.
7. Your Rights and Choices
- Access and Update: You have the right to access, update, or correct your personal information according to terms and conditions. Contact us to make any necessary changes.
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions provided in our emails. For any other opt-out requests, please contact us directly.
- Data Deletion: You may request that we delete your personal information, subject to legal retention requirements.
8. External Links
Our website may contain links to external websites. Patch Mate is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external sites you visit.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Patch Mate
Address: 669 W Union Hills Dr, Phoenix, AZ 85027, USA
Phone: 877-835-4899
Email: info@drywallrepairphoenixaz.com
Patch Mate is committed to safeguarding your privacy and personal information. Thank you for trusting us with your drywall repair and installation needs.