Welcome to Patch Mate! By accessing or using our drywall repair and installation services, you agree to the following terms and conditions. Please read them carefully, as they outline the rights and obligations between Patch Mate and our valued clients.

1. Services Provided

Patch Mate specializes in drywall repair, installation, and related services in Phoenix, AZ. Our team offers services tailored to meet the unique needs of each project, from minor repairs to complete installations. All services are subject to availability and scope as discussed and agreed upon with each client.

2. Estimates and Pricing

  • Estimates: Patch Mate provides detailed estimates for all services upon request. These estimates are based on the information provided by the client and the scope of work assessed during our initial consultation.
  • Pricing: All pricing is subject to the complexity and scope of each project. Any changes to the original scope of work may result in additional charges, which will be discussed and agreed upon before proceeding.

3. Payment Terms

  • Payment terms and methods will be clearly outlined in your service agreement or estimate.
  • A deposit may be required prior to the start of work, with the remaining balance due upon project completion unless otherwise specified in writing.
  • Payments may be made via cash, credit card, or approved payment methods as specified by Patch Mate.

4. Scheduling and Project Timeline

  • Patch Mate will schedule services based on client availability and our team’s scheduling capacity. We strive to meet agreed-upon deadlines and completion dates.
  • Changes to the project scope or unforeseen circumstances may affect the timeline. In such cases, clients will be informed immediately, and we will work to accommodate any necessary adjustments.

5. Quality Assurance and Warranties

  • Patch Mate is committed to providing high-quality workmanship and materials. We offer a limited warranty on our services, covering any workmanship defects for a specified period as outlined in your contract.
  • Any concerns regarding the completed work should be reported to Patch Mate within 30 days of project completion for evaluation and resolution.

6. Client Responsibilities

  • Clients are responsible for providing accurate information regarding the scope and specifications of the project.
  • Any necessary permits, consents, or building code compliance requirements are the client’s responsibility, unless otherwise agreed upon in writing.
  • Clients must provide safe access to the project site and notify Patch Mate of any specific requirements or hazards on the premises.

7. Cancellations and Rescheduling

  • Cancellations: Clients must provide at least 48 hours’ notice if they need to cancel scheduled services. Failure to provide adequate notice may result in a cancellation fee.
  • Rescheduling: We aim to accommodate rescheduling requests as best as possible, though availability may vary.

8. Limitation of Liability

  • Patch Mate is not responsible for any damage, injury, or loss arising from events beyond our control, including natural disasters, accidents, or external factors affecting the worksite.
  • We will not be held liable for any indirect, incidental, or consequential damages related to our services.

9. Intellectual Property

  • All content on our website, including logos, graphics, and service descriptions, is the intellectual property of Patch Mate. Unauthorized use, reproduction, or distribution of this content is prohibited.

10. Privacy and Confidentiality

  • Patch Mate respects client privacy and confidentiality. Any personal information shared with us will be handled in accordance with our Privacy Policy.
  • We do not share, sell, or distribute client information to third parties without consent, except as required by law.

11. Modifications to Terms

  • Patch Mate reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services implies acceptance of the updated terms.

12. Governing Law

  • These terms and conditions are governed by the laws of the State of Arizona. Any disputes arising from these terms or Patch Mate services will be resolved under the jurisdiction of Arizona courts.

By engaging Patch Mate’s services, you acknowledge and agree to these terms and conditions. We’re committed to delivering exceptional service and value, and these terms are designed to ensure a clear and professional experience for all our clients. If you have any questions regarding these terms, please contact us.